Shipping Policy

Thank You for Shopping at Rumlap

Customer Service & Delivery Support

At Rumlap, we believe every order is more than just a transaction — it’s a connection between your unique style and our passion for creativity. Our goal is to deliver your sweatshirt with care, speed, and complete transparency. From purchase to delivery, our support team is ready to help every step of the way.

Delivery Time & Shipping Fee

We currently ship within the United States only. Our standard delivery service is reliable, affordable, and designed to get your order to you quickly and safely.

Important Notes:

• Orders placed after 5:00 PM (EST) will be processed on the next business day.

• Delivery Time = Handling Time + Transit Time

• Delivery estimates are approximate and may vary due to carrier delays, weather, or seasonal demand.

Shipping Guidelines

• We do not ship internationally or to Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, or APO/FPO addresses.

• You will receive a shipping confirmation email with a tracking link once your order is dispatched. Be sure to check your spam or promotions folder if you don’t see it in your inbox.

• We partner with trusted carriers such as USPS, FedEx, UPS, DHL, and YUN Express to ensure your order arrives securely.

Address Accuracy

To avoid delays, please verify your shipping address at checkout. Inaccurate or incomplete addresses can result in delivery failure or returned packages.

• Rumlap is not responsible for incorrect address submissions.

• If your package is returned due to an incorrect address, a reshipping fee will apply.

• We are not liable for loss or theft if you request changes to the delivery address after dispatch.

Order Tracking

• Once your order is processed, you will receive an email with tracking details.

• Tracking information may take 1 – 3 business days to update after your package ships.

• If you do not see tracking progress after 3 days, please contact our support team.

Still can’t find your package?
Check your mailbox, porch, building office, or ask neighbors. If it’s still missing, we’ll be glad to assist you.

Need Help?

At Rumlap, your satisfaction is our priority. If you have any questions or delivery concerns, don’t hesitate to reach out.

 Email: support@rumlap.com
Business Hours: Monday to Friday, 9:00 AM – 5:30 PM (EST)

Thank you for choosing Rumlap — where creativity, comfort, and confidence meet, delivered straight to your door.